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What is Robotic Process Automation RPA and how it works?

 

What is Robotic Process Automation RPA and how it works

Robotic Process Automation definition

Robotic process automation is a technology that today allows anyone to create computer software or perform a business process with the help of a "robot" to mimic and integrate human interactions within a digital system. RPA robots use the user interface to capture data and connect applications like humans. They interpret, interpret other systems, react, and communicate in order to perform repetitive tasks over and over again. Just much better: an RPA software robot never sleeps and makes mistakes.

How is RPA different from other enterprise automation tools?

Unlike other, traditional IT solutions, RPAs allow organizations to automate the earlier cost and part of the time. RPA is also non-intrusive in nature and takes advantage of existing infrastructure without disrupting basic systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance is no longer an operating cost but a product of automation.

How does Robotic Process Automation work?

Many RPA robots - if not all - are capable of mimicking the actions of a human user. They log into applications, move files and folders, copy and paste data, fill out forms, extract documents, scrap browsers, and many other structures and semi-structured data.

  1. Log into any application
  2. Connect to system APIs
  3. Copy and paste data
  4. Move files and folders
  5. Extract and process structured and semistructured content from documents, PDFs, emails, and forms
  6. Read and write to databases
  7. Open Emails and attachments
  8. Scrape data from the web
  9. Make calculations
  10. And much more


What processes are relevant to RPA?

Basically, any high-volume, business-based, repetitive process is capable of automation.

Implement faster, get ROI faster

An HR service provider from Europe was processing 25 minutes of sick leave certificate each month with an average handling time of four minutes per item. In three weeks, they implemented RPA solutions and achieved 90% process automation. The RPA robot extracts data from transactions in SAP enters the information into the user's system and prints it. The HR service provider made a profit on return within six months, with an error rate of 0%, the manual effort at 5%, and processing time reduced by 80%.

Reduce effort in the previous office

A global retailer was using its store closure notifications to verify closing information for each of its registers in hundreds of stores. Store employees used a manual and slow process to pull these reports. By automating this process, the store has freed up its employees to focus on more customer-oriented activities. RPA robots now transfer end reports to a server, and then read and consolidate the information needed for store shutdown notifications.

Improve customer service in the front office

A commercial credit insurance company that includes more than 50,000 clients worldwide automates the credit limit application process. The pre-written person manually collected information from internal (risk and policy) to external (customer site, Google News) sources. Through RPA, they saved 2,440 hours of human work a month. Employees will now use this time to work directly with customers.

What are the business benefits of RPA?

Robots are here to stay. The faster you cut them, the more competitive you are for your business. Robotic process automation provides direct profits while improving accuracy in organizations and industries. Enabling RPA to handle any process not only changes your organization's workflow. Nor can it be smoothed out. This will create greater measurement and flexibility in the enterprise, which doubles with a quick, accurate response to specific needs. Software robots are easy to train and integrate seamlessly into any system. Multiply them, and deploy more as you go. They constantly report on their progress so that you can be even better and better at using operational and business predictions while improving strategically.


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